Collision Service Investigators - North Carolina
704-216-0081 - EMAIL csi@csi-nc.net
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Bank Loan Values - Classic Car Value -Total Loss Value (ACV) - NC Vehicle Indemnity / Title Bond Value
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Diminished Value

North Carolina's Diminished Value Claim Process
​Many customers of Collision Service Investigators - NC (CSI-NC) have tried to navigate the diminished value claim process on their own, often without realizing if they even had a valid claim. They faced the confusion of not knowing how to file a diminished value claim in North Carolina.
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​Once they filed their claims with the at-fault auto insurer, they quickly understood they needed the expertise of a licensed appraiser to maximize their potential recovery. Don’t make the same mistake—get the right help to ensure you receive what you deserve!
The Honest Truth of North Carolina's Diminished Value Claim Process
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"When the claimant's and the insurer's estimate of the diminution in fair market value cannot be agreed on, then on the written demand of either the claimant or the insurer, each shall select a competent and disinterested appraiser." GS 20-279.21(d1)​
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When Danny hears the name of the at-fault auto insurer, he often knows who the opposing appraiser will be. Following this, the negotiation process begins to settle the claim for the maximum amount possible without involving an umpire.
This is crucial information that out-of-state internet appraisers and attorneys advertising diminished value claims often do not disclose!
This is where it pays to contact Collision Service Investigators - NC (CSI-NC). Danny can provide his insights on whether your claim is worth pursuing and explain how to properly file your diminished value claim with the at-fault auto insurer.​​
