Since 2003 Collision Service Investigators - NC has been appraising vehicles throughout North Carolina  for Diminished Value and Total Loss Values. Danny Wyatt owner of Collision Service Investigators - North Carolina can answer your questions regarding your diminished value or total loss claim.


Personal service by phone / email -  Instructions how to submit your claim to the insurance company,

Support throughout the claim settlement process from start to finish.   

Diminished Value Appraisal $300.00  Total Loss Appraisal $375.00

Sharon S  04/27/2021


I would highly recommend Collision Service Investigators of NC (Danny) to anyone needing assistance with a 'diminished value claim'. Danny went above and beyond in getting the insurance company to pay for my loss in value on my car. Even months after my claim, he was extremely helpful with his guidance in assisting me with getting my property value adjusted which resulted in my property taxes getting lowered. He was very knowledgeable and helpful throughout the process.  It was 'well worth it' hiring him. Thank you Danny for all your help with my DV claim!

Timothy F   01/22/2021

Danny W**** did a fantastic job for us. The insurance company stalled and stalled. Through Danny and the NC Dept of Insurance, we were able to get them moving on our claim. Danny handled all the negotiations and was able to get the ins company to increase their offer from under $1200 to over $5300. We absolutely recommend Danny and his company CSI -NC. His quick responses, courteous manner, and negotiation skills were a joy to work with.

TAYLER P.  05/20/2020


I was in a collision in January 2020. I have a 2020 Hyundai Sonata Limited 1.6T. The insurance company of the driver that hit my vehicle was difficult to work with every step of the way. They offered me $1000 DV on a damage claim of over $13000. My vehicle at the time of the collision had about 1500 miles on it and I only had it a month & 5 days!! I contacted Mr. W**** regarding my Diminished Value claim. He was very responsive and helped me every step of the way as well as answered any questions I had. He has extensive knowledge regarding NC Diminished value laws & knew a lot about how to communicate with insurance companies & their appraisers. After submitting the documentation he provided and getting the insurance company in touch with him directly they settled my DV claim for more than 6 times the amount they originally offered. I would HIGHLY recommend his services to anyone who is filing a diminished value claim because once the insurance company found out I had someone with his experience in my corner they came to an agreement fairly quickly. His willingness to help me with this difficult situation and his professionalism in getting my claim resolved is greatly appreciated. I am satisfied with the outcome of my claim and I know that other's will be too. Don't fight the insurance company alone when you don't have to and DO NOT settle with them before contacting Mr. W**** with CSI-NC.

Thank you Giles and Susan


Giles is a retired attorney and on his total loss claim, I merely guided him never doing an appraisal. Giles and Susan sent me a nice thank you note along with a very generous tip.

giles thank you note10241024_1.jpg
Contact Danny Now!

Thanks for submitting!

Disclosure Notice: Any North Carolina General Statute shown is for educational purposes only and should not be taken as legal advice. Danny Wyatt is not an attorney nor claims to be an attorney. Danny Wyatt has vast experience in handling diminished value claims under NCGS 20-279.21(d1) (appraisal clause). Danny is a former member of the North Carolina Department of Insurance External Appraiser and Repair Task Force Board and he certified /license to provide diminished value and total loss appraisals only for  North Carolina residents.